Warranty & Returns
Warranty & Return Policy
At Under the Sun Canopies, we’re proud to offer products from two of the most trusted names in the marine industry — Rush-Co Marine and Scott Aerator. Both companies have been manufacturing quality lake and waterfront products for decades, and both stand behind their products with industry-leading warranties.
Because our products are manufactured by Rush-Co and Scott Aerator, warranty coverage and returns are handled directly by each manufacturer. This means you’re dealing with the people who actually built your product — not a middleman. Find your product below and follow the steps to get taken care of.
As always, if you’re not sure where to start or need help navigating the process, reach out to us and we’ll point you in the right direction.
(262) 893-4002 | [email protected]
Rush-Co Marine — Canopies & Marine Curtains
Rush-Co only offers fabric options that will meet all of our customer’s needs. With an industry leading warranty, only Rush-Co Marine regularly tests fabrics for tear strength, abrasion resistance, coating adhesion, stitch and seam strength, cold flex and wind whip.
Restocking Fee: There is a 15% restocking fee for all returned canopies that do not fall under the warranty.
Limited Warranty
7-Year Warranty Terms apply to Rush-Co lift canopies made with 13oz. SLT Shelter-Rite® or 18oz Shelter-Rite® fabric. 5-Year Warranty Terms apply to Rush-Co lift canopies made with Hydrofend, SeaMark™ and HarborTime™ fabric.
Rush-Co Marine warrants only to the original purchaser of a Rush-Co Boat Lift Cover that the Rush-Co Boat Lift Cover, when properly installed and utilized as a boat lift cover, will remain in good visual condition for a period that expires on the last day of the final warranty year. The start date of the warranty is the customer’s actual invoice date. This warranty applies only to failure due to workmanship or material defects subject to the following terms, provisions and conditions.
In the event of failure and/or defect, and written notice of a claim during the applicable warranty period is provided to Rush-Co, Rush-Co provides the following pro-rated warranty schedule. Rush-Co will pay for a portion of the replacement value and the customer will pay a portion of the replacement value (replacement value is determined by using the prevailing retail price at the time of warranty/replacement). In the event that Rush-Co chooses to repair the cover at any time during the warranty period, the customer will not be charged for the repair. Rush-Co must receive the defective canopy cover within 30 days of the customer claim.
Rush-Co Marine 5-Year Warranty
Applies to Hydrofend, SeaMark™ and HarborTime™ fabric. An original invoice or copy must be presented at the time of the warranty claim to establish the date of purchase.
| Year | Rush-Co Pays | Customer Pays |
|---|---|---|
| Years 1–2 | 100% | 0% |
| Year 3 | 60% | 40% |
| Year 4 | 30% | 70% |
| Year 5 | 15% | 85% |
Rush-Co Marine 7-Year Warranty
Applies to Seaman Shelter-Rite® fabric only. An original invoice or copy must be presented at the time of the warranty claim to establish the date of purchase, or Year 7 terms will be used.
| Year | Rush-Co Pays | Customer Pays |
|---|---|---|
| Years 1–3 | 100% | 0% |
| Year 4 | 60% | 40% |
| Year 5 | 40% | 60% |
| Year 6 | 20% | 80% |
| Year 7 | 15% | 85% |
No free repair or prorated replacement will be made for any cover subsequent to the 5 or 7 year warranty periods, or at any time for damage resulting from improper installation, distortion of the framework, negligence, vandalism, acts of God, chemically induced degradation, rodent damage, or petroleum product damage. This warranty does not cover fading or matching separate cover fabrics. All claims must be in writing and submitted prior to the expiration of the applicable warranty period.
If Rush-Co is not able to determine whether the problem is covered by warranty through digital inspection, the customer will be responsible for shipping charges to Rush-Co for a pre-warranty inspection as well as return shipping. If the problem is covered under warranty, Rush-Co will reimburse the customer for those shipping charges.
Contact Rush-Co Marine
- Phone
- 1-877-330-0512
- [email protected]
Scott Aerator — Aquasweep, De-Icers, Fountains & Accessories
Returns
All standard Scott Aerator products are returnable for refund, minus shipping charges, if returned to the factory within 30 days of purchase. Scott Aerator makes every effort to complete the refund within one week from receipt of the return.
Warranty
All standard Scott Aerator Company products are under warranty to the original owner for:
- 5 years against motor failure, no questions asked
- 1 year against factory defects for all other product components
Scott Aerator Company will replace failed parts under warranty when the defective unit is returned to the factory with shipping prepaid by the customer, and once factory inspection establishes that the part was defective. The unit must be returned to the factory prior to shipment of replacement parts. All parts replaced under warranty will be returned with shipping prepaid. Scott Aerator Company will not be liable for consequential damage nor for any costs associated with removal or attempts to repair components in the field.
Voltage Upgrade Policy
Getting the power requirements correct is the most important part of ordering your new unit. If it is determined within 60 days of receiving the unit that the distance from the breaker panel was not measured correctly, Scott Aerator will upgrade the motor voltage from 115V to 230V free of charge, minus shipping both ways.
Repair Requests
Submit a Repair Request at scottaerator.com
Contact Scott Aerator
- Website
- scottaerator.com
- Phone
- 1-616-355-2451
Instructions & Manuals — Scott Aerator Products
Aquasweep Muck Blaster (All Models — Dock Mount, Oscillator, Free Standing, Floating)
Oscillator 360
Tripod Freestanding Mount
Questions? We’re happy to help point you in the right direction.
Based in Wisconsin — Shipping Nationwide
(262) 893-4002 | [email protected]